FRONT DESK ASSOCIATE
This entry-level role encompasses all reception related activities at the MakerLabs front desk. We're looking for someone to support the day to day operations of the space and its teams, including shipping and receiving, client communication, tool lending, and customer service on a part-time basis working 5pm to 9pm on Tuesday and Wednesdays, and Noon to 5pm on Saturdays. Although there will be a set schedule for this role, schedules my change on occasion based on activities that may be happening in the building.
Essential Duties and Responsibilities:
Answer phone calls, emails, and in-person inquiries
Know all of MakerLabs' policies and procedures
Process payments related to membership, fabrication, rentals, orientations, and materials
Process shipping and receiving (lift up to 40lbs)
Coordinate tool checkouts
Assist Community Team with daily tasks
Assist members with troubleshooting the laser cutter and answer basic digital fabrication questions
Minimum Qualifications:
Evening & Weekend Availability
Strong oral and written communication skills
Strong attention to detail
Basic Computer Skills (minimum typing speed of 40wpm)
Basic Math Skills
Ability to prioritize and manage multiple tasks
Must have proven troubleshooting and problem-solving skills
A passion for making and maker culture
Benefits
Complimentary MakerLabs membership
All 101 orientations free
Select paid orientations and one-on-one tool training
Option for medical / dental benefits
Job Type: Part-time, Tuesday & Wednesdays from 5pm to 9pm, Saturdays from Noon to 5pm.
To apply, please email resumes to: hello@makerlabs.com. We would like to thank all candidates for applying; however, only those selected for an interview will be contacted. We do require all staff to be fully vaccinated.